Mobile App Maintenance & Support Services

Delivering bespoke maintenance services that meet all your business needs

Our prompt maintenance & support services ensure your mobile app always remains scalable, robust, secure and ahead of the competition. Thus enabling increasing app productivity, and gaining higher app ROI

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App Monitoring Services

Our team of DevOps engineers map out the existing IT and application life-cycle capabilities to produce an assessment and road-map of activities, which are required to fully automate development and operations.

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Mobile App Maintenance and Enhancement Services

Our Integrated maintenance & enhancement support services streamline, manage & maximize all the systems and applications within your company.

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App Upgrade Services

We provide exceptional ways of maintaining and managing user interface and upgrading it to the new OS. Thus it advances user functionality and outpaces the application efficiency.

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App Support, Maintenance & Optimization Services

Right from the feature enrichment, productivity enhancement, to regular functionality updates, our customer-centric mobile app maintenance & support services ensure that your app convenient to use.

Experience our work

Explore our Work Samples and Success Stories

Our Maintenance & Support Services Model

Our rapid technological advances, application maintenance and support services endure your app in much focused way

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Annual Maintenance Contract

We offer best-in-class technical support, corrective maintenance, bug fixing, and app version upgrades, etc.

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OS and Server Migration

A significant risk can be seen due to technology advancements, application-specific settings, files, and info. And this could possibly make crucial data inaccessible in the coming future.

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Part Time / Full Time Contract

Our adept team manages all the maintenance tasks including app upgrades, app monitoring, and enhancements.

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3rd Party Maintenance

Offerings that are important in a hybrid support model involves combination of OEM support, third-party maintenance, and right strategies.

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Scope Based Maintenance

Having a routine schedule for assessing key app features and performance help us increase customer satisfaction and diminish future challenges.

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Bug and task tracking

While developing and doing software updates, both development and testing team go hand in hand. And in project management terms, both tasks and bugs go in parallel.

What clients say about us?

We Deliver Happiness to our Customers by meeting their expectations

We are realistic about there may be disruption or issues, but we wanted to have clear communication and faster responses. And Scalex built our trust by being proactive, responding to our requirements and keeping us informed always. They helped with solutions like centralized configurations and unified interface to trigger backup and recovery etc. And the result has been delivered with enhanced reliability and increased bandwidth at a lesser cost.

CredenceOne

Being a leading auto-finance company, we wanted to adopt a ‘go digital’ strategy and to start with, we were looking to scale business and operational efficiency by automating our business processes. And Scalex through its cloud-centric approach helped us in minimizing the manual effort by 94% through automation. Their range of services to refactor applications, data and infrastructure helped us in innovating quickly by cutting operating costs, increasing business agility and reducing time-to market.

Universal Financial Company

We connected with Scalex for Analytics based SaaS platform. And Scalex helped us in developing an exceptionally robust and functional platform. Their development team handled all the issues promptly and proved their excellent product management and communication skills. The most appreciating point was they made sure aby milestones timely delivery weren’t missed. They were highly pro-active, responsive and has the exceptional documentation expertise, which always helped us in keeping updated about the project’s current status.

HappyWorks

Our 3rd Application Takeover Process

Work with a proficient team and care about less things and consider more things

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Total Analysis

Architecture and Code Audit
Documentation Review
Performance Testing

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Emergency Response

Hot Fixes
Performance Improvement
Documentation Recovery

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Complete Maintenance

Incident management
Corrective Maintenance
Backup and Recovery

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Software Evolution

Perfect Maintenance
Impact Analysis
Improvements Planning

Numbers & Achievements

We did awesome work with business ethics

4

Avg. Rating

50

Projects Delivered

40

Creative Minds

5

Countries Served

Why Choose Scalex For Maintenance Services?

Our maintenance and support services help businesses in improving operational efficiency and enterprise-grade mobile strategy

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Configuration Management

We have a well-versed systems engineering process, which help us in establishing and maintaining consistency in your products’ performance,

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Customer Satisfaction is always a priority

Our dedicated account manager, project manager and experienced delivery team is there to help you out 24x7 provided.

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Release Managemnet

We wisely manage, plan, and schedule an application build through various aligned consecutive stages.

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Transparent, Collaborative, and Communicative

Our proven processes and methodologies provide complete overview of project visibility and multiple open lines of communication right from day one. We are always available when you need us and keep you continuously updating.

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Quality Management

We have four key components - Quality planning, quality assurance, quality control and quality improvement

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Cut Operating Costs

A well-designed app can cut operation costs for your business by saving time and reducing your dependency on paper-based records.

Our Engagement Models

Our designed engagement models are suitable for any needs of your project

Time & Machine Model

In this proposition, a customer will be billed on a month to month basis for the number of hours spent by our resource on your project.

Fixed Cost Model

This model works very well when project requirements & specifications are clearly defined & there are no major changes expected in the scope of requirement during development.

Dedicated Team Facility Model

This model opt by the customers when they have long-term requirements & planning for their business.

Get started with your next Idea

Still puzzled? Have any query or confusion related to these engagement models? No worries get in touch with us.

Frequently Asked Questions

The cost of a mobile app maintenance contract depends on needed support level and application criticality. Usually it costs around 15-20% of the cost of the development while evaluating the amount it will cost to maintain a mobile app.

Below are the mentioned benefits of mobile app maintenance:

  • Cost reduction and greater Return On Investment (ROI)
  • Flexible capacity
  • Increased predictability
  • Performance-centric optimization
  • Demand flexibility enablement
  • Global operation scalability
  • Right analysis of the problem
  • Performance monitoring, management and testing
  • Preventive maintenance and support
  • Functional uplift of the app
  • Strategic app upgrade

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