Chatbot

Get Enterprise-Ready Chatbot that becomes your Brand Voice

We deliver high-end, feature-packed, and quality-rich Chatbot development services across the industries. Our built intelligent Chatbots and Voice bots support Artificial Intelligence (AI) and Natural Language Processing (NLP)

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Improve Customer Engagement

The smart and intelligent AI technology in Chatbot answer the queries your customers are looking for. So, enabling bots will help you save your customer’s valuable time and save money.

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Increase Your Business reach

Businesses with Chatbots interact in the marketplace to have better opportunity. They offer personalization of brand messaging, thus driving more sales with the targeted audience.

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Insights about Customer Behavior

Users’ data analytics help you learn more about your customers as it will help you wisely plan your business strategy and enhance customer experience.

Experience our work

Explore our Work Samples and Success Stories

Range of our Chatbot development Services

We have worked on various automated features across apps to develop intelligent and refined Chatbot solutions

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Conversation UI Design

We dig into the vital aspects of UI creation and outline the vital elements of conversational UI aspects.

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Integration with Existing System

We will help you unlock the Chatbot potential by properly integrating with enterprise software that can pull data and much more.

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Bot Architecture Design

Our business architects will help you choose a right mix of machine learning model architect and predefined library model.

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Deployment & UAT

Our team of experts will always ensure user acceptance testing and deployment that fosters machine learning

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NLP Engine Integration

Our proficient NLP integration allows the Chatbot to understand and extract meaningful information for better custom user experience.

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Feature & Growth Consulting

Driven by consulting and experience, our Chatbot integration results into better growth and machine learning application, thus driving enhanced customer user experience.

What clients say about us?

We Deliver Happiness to our Customers by meeting their expectations

We are realistic about there may be disruption or issues, but we wanted to have clear communication and faster responses. And Scalex built our trust by being proactive, responding to our requirements and keeping us informed always. They helped with solutions like centralized configurations and unified interface to trigger backup and recovery etc. And the result has been delivered with enhanced reliability and increased bandwidth at a lesser cost.

CredenceOne

Being a leading auto-finance company, we wanted to adopt a ‘go digital’ strategy and to start with, we were looking to scale business and operational efficiency by automating our business processes. And Scalex through its cloud-centric approach helped us in minimizing the manual effort by 94% through automation. Their range of services to refactor applications, data and infrastructure helped us in innovating quickly by cutting operating costs, increasing business agility and reducing time-to market.

Universal Financial Company

We connected with Scalex for Analytics based SaaS platform. And Scalex helped us in developing an exceptionally robust and functional platform. Their development team handled all the issues promptly and proved their excellent product management and communication skills. The most appreciating point was they made sure aby milestones timely delivery weren’t missed. They were highly pro-active, responsive and has the exceptional documentation expertise, which always helped us in keeping updated about the project’s current status.

HappyWorks

Our Chatbot Development Process

We keep dedicated business objectives in consideration to achieve flawless performance across the channels

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Evaluate Use Cases

Our team properly analyzes the applicable use cases, business goals, target users, competition, and potential market segment, to determine the right implementation of framework.

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Testing & Quality Assurance

We rerun conversational flows, integrations and business scenarios through various test cases to achieve desired bot performance and bug-free implementation. And then user testing and application testing is done to release successful bot.

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Conversation Flow Design

Our conversational experience designers’ work in close co-ordination with the development team to create a technical flow of dialogue that closely determines tasks, bot body, tone, and context of the conversation.

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Deployment

This is the release phase, which is everyone is waiting for. Finally, the intelligent bot gets deployed on the company’s preferred platforms and is now ready to interact with customers in the execution environment.

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System Integration

Our team enables seamless integration with other enterprise software including CRM, HRM, Payment Processors, and Analytics tools, etc. Our expertise, backend system, and Chatbot platforms automate workflows and completely optimize bot functionality.

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Monitor and Optimize

After being published, the bot performance is monitored by properly analyzing usage insights and analyzing conversation logs in order to fix breaking points. It helps in reducing abandoned conversations, too.

Numbers & Achievements

We did awesome work with business ethics

4

Avg. Rating

50

Projects Delivered

40

Creative Minds

5

Countries Served

Why Choose Scalex For Chatbot Development?

We follow ethical business practices and leverage deep understanding in bot development

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Well-established Agile process

Our team adheres to agile process and transparency standards. By having pro-active communication and frequent reporting, we boost product's performance.

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Improve Productivity

We create bots that focus on making a real difference to productivity in your organization.

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Get What you Need

We listen to your needs and come up with a solution that is easy, convenient to use and as per your business needs.

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Free Post launch Support

We stay around till much after the bot is launched. We are here to ensure your bot help your business rules the industry.

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Outstanding code quality

We deliver high quality code by rigorously testing modules, by maintaining сode style guidelines and adhering best practices across the teams.

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Cut Operating Costs

A well-designed bot can cut operation costs for your business by saving time and reducing your dependence on paper-based records.

Our Engagement Models

Our designed engagement models are suitable for your any needs of project

Time & Machine Model

In this proposition, a customer will be billed on a month to month basis for the number of hours spent by our resource on your project.

Fixed Cost Model

This model works very well when project requirements & specifications are clearly defined & there are no major changes expected in the scope of requirement during development.

Dedicated Team Facility Model

This model opt by the customers when they have long-term requirements & planning for their business.

Get started with your next Idea

Still puzzled? Have any query or confusion related to these engagement models? No worries get in touch with us.

Frequently Asked Questions

Chatbot is an AI-enabled product that performs automatic tasks. They are designed primarily to fuel real-time seamless communication between a brand and its customers.

It leverages Artificial Intelligence algorithms and Natural Language Processing (NLP) techniques, which helps in easily gathering and interpreting human conversations, thus performing an action accordingly.

There is no assigned time for developing a Chatbot. As it varies from business to business. So it’s always better to consult with experts to know the exact timeline of building a Chatbot as per your business needs.

Just like apps, Chatbot’s development cost depends on various factors including type and target industry. So, its always recommended to consult Chatbot expert to get cost estimate.

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